Terms & Conditions

Last Updated: March 2026

Acceptance of Terms

This Agreement constitutes a legally binding contract between Accountr (the “Service Provider”) and the entity or individual (the “Client”) engaging our financial services. By signing a Service Level Agreement (SLA) or accessing our digital portal, the Client acknowledges they have read, understood, and agreed to be bound by these terms in their entirety.

Scope of Professional Services

Accountr provides specialized financial outsourcing including, but not limited to, bookkeeping, management accounting, tax compliance, and virtual CFO advisory.

Delivery Standards

We commit to performing services with a degree of skill and care consistent with international accounting standards. However, the scope is strictly limited to the specific tasks outlined in your active subscription or contract.

Client Responsibilities & Data Integrity

The accuracy of our financial output is directly dependent on the information provided by the Client.

Timeliness: All source documents (invoices, receipts, bank feeds) must be provided within five (5) business days of the month-end.

Accuracy: The Client represents that all data provided is true and complete. Accountr shall not be held liable for any penalties, interest, or losses arising from inaccurate or withheld information.

Fees, Billing, and Disbursements

Service fees are calculated based on the complexity of the workflow and volume of transactions.

Payment Terms

Invoices are issued on the 1st of each month and are due within seven (7) days. Failure to clear outstanding balances may result in a “Stop Work” order, where financial reporting and tax filings are paused until the account is brought into good standing

Confidentiality & Intellectual Property

Accountr maintains strict confidentiality regarding the Client’s business affairs. We will not disclose any proprietary financial information to third parties without express written consent, except where required by law or regulatory bodies. The methodologies, templates, and software tools used by Accountr remain the exclusive intellectual property of the Company.

Limitation of Liability

To the maximum extent permitted by law, Accountr’s total liability for any claim arising out of this agreement—whether in contract, tort, or otherwise—shall be limited to the total fees paid by the Client in the three (3) months preceding the claim. We are not liable for indirect, consequential, or punitive damages, including loss of profits or business opportunities.

Need legal or data clarity?

Our compliance and support teams are available to discuss our service protocols and data protection measures in detail.

Email Support

compliance@accountr.com

Global Head Office

No.167, M-Floor, Glorious Residence, Srimath Bandaranayaka Mawatha, Colombo 12

Hotline

+94-76-646-9143

Compliance Desk

Mon - Fri: 09:00 - 18:00 (GMT +0)

Terms & Conditions